West Covina Police Department

Records Bureau

The Records Bureau personnel are responsible for data entry of all police reports into law enforcement databases, the maintenance of police files, and assisting the public.


The Records Bureau is a vital function of the West Covina Police Department in providing service to the community at the public lobby counter and by telephone. In addition to assisting the general public, Records Bureau personnel assist sworn personnel with report management and subpoena oversight.


The California Law Enforcement Telecommunication System (CLETS) is crucial to the day-to-day operations of the Records Bureau. All personnel must be CLETS certified every two years. The CLETS system must be monitored 24 hours a day and maintains vital records for stolen/stored vehicles, missing persons, missing property, and want/warrant information.

The Records Bureau has a total of 12 employees: 1 records supervisor, 4 senior records specialists, 4 records specialists, and 3 part-time clerical assistants).


Hours of Operation: Monday-Friday 7:30 AM to 5:30 PM (Closed holidays)


For questions or assistance, please contact the Records Bureau at (626) 939-8500.

Request a Report

Copies of Approved Releasable Reports:

  •     Crime Reports or Incident Reports- No charge
  •     Traffic Collision Report – No Charge (Additional $10.00 for online reports)
General Public:
Traffic Collision Reports, Incident Reports, and Crime Reports can be requested at the front counter or by email.
  • If you are requesting a copy at the front counter you will need to have your identification.
  • If you are requesting by email, please include as much information as possible (report number, date, time, names, date of birth, and type of report). Please also include a copy of your identification with the request.

Email your request to report request

Traffic collision reports can be requested using this link


Background Investigations: Federal, military, or other law enforcement background investigations can now be emailed directly to background check or via mail to the address listed below.


Request from law offices or insurance companies must be mailed to the following address:

West Covina Police Department

Attn: Records

1444 W. Garvey Ave

West Covina CA 91790


Please include a self-addressed stamped envelope with pre-paid postage.

If you have any further questions regarding the release of a police report call the Records Bureau at (626) 939-8500.

Subpoena Info

Subpoenas for records should be served to the Records Bureau. The exact amount due will be determined prior to the production of documents. However, please attach a check (minimum amount $15.00) to the subpoena upon delivery.

Subpoenas for police department personnel appearances should be served at the police department and require a $275.00 payment at the time of service. Civil subpoenas require five days between the date of service and the actual appearance to allow for adequate notification.

Please call the Records Bureau at (626) 939-8500 for further questions regarding subpoena service.

Public Records Act Request

If you are submitting a Public Records Act Request for information, please go to the city of West Covina Website to complete the request.  Go to department, city clerk, and select the public records act request link or click on the attached link. Submit the request and a representative will get back to you as soon as possible.