FOR EMERGENCIES AND CRIMES IN PROGRESS
ALWAYS CALL 9-1-1.
Q: What are the hours of operation of the West Covina Police Department?
A: The West Covina Police Department is a 24-hour facility.
Q: What is the address and phone number?
A: The location is 1444 W. Garvey Avenue, West Covina, CA 91790. The non-emergency phone number is (626) 939-8500.
Q: How do I contact the Court?
A: The Superior Court located at the West Covina Citrus Courthouse is a separate government entity. Please visit this website for more information.
Q: Where do I pay for a traffic ticket?
A: The City Finance Department accepts payments and is located on the 3rd floor of City Hall, 1444 W. Garvey Avenue, West Covina, CA 91790. Their telephone number is (626) 939-8438.
Q: Does the West Covina Police Department offer fingerprinting services?
A: The West Covina Police Department does not provide this service at this time. You may get further information on locations that provide the service by following the link to this website.
Q: How can I report graffiti?
A: If you witness someone actively marking graffiti, call 9-1-1 immediately, and you could be eligible for a $100 reward. If you spot graffiti anywhere in the City, please call the graffiti hotline number at (626) 939-8800 for removal.
Q: How do I get cash for reporting graffiti?
A: If you see someone in the process of marking graffiti, immediately call 9-1-1, report the information, and let the Police handle it from there (you can choose to remain anonymous, but you will have to call back 1 hour later to follow up). If the graffiti vandals are arrested based on your call, you will be given a $100 cash reward which you receive in person at the Police Station. Dozens of rewards have been paid for resulting arrests since this program began in 2007.
Q: How can I report an issue in my neighborhood?
A: Email or call the Service Area Lieutenant that handles your area of the City. Contact information is listed here.
Q: How do I report a vehicle that is parked illegally or has been abandoned?
A: Call the Traffic Unit at (626) 939-8555 and they will arrange for vehicle abatement service.
Q: Can I report information without leaving my name?
A: Yes. The Police Department has a 24-hour Crime Hotline, at (626) 939-8688. The purpose of this Hotline is to allow community members to leave a message reporting crimes, suspicious activities, or neighborhood safety concerns, any time, discreetly and confidentially. This information is reviewed and investigated by a Detective, and callers can choose to remain anonymous or request to be contacted for follow-up.
Q: How much are copies of police reports?
A: There is no charge for reports unless they are specially retrieved from off-site storage.
Q: How much is the fee for an impounded or stored vehicle?
A: The Police Department’s fee is $155.00
Q: When does a child have to be in a child safety seat?
A: Please visit this website for more information.
Q: Who can I contact for release of my property?
A: Please contact the Evidence Section for an appointment at (626) 939-8573.
Q: What is the process for Registrants?
A: All persons required to register with the West Covina Police Department pursuant to criminal conviction must contact the West Covina Police Department for an appointment at (626) 939-8661.
Q: If I have a criminal record, how do I get a copy of my record?
A: The State of California Department of Justice has your criminal record information. You must provide them your fingerprints and pay a fee. An information sheet is available at the Police Department's front counter.
Q: How can I get a criminal clearance letter for the Immigration and Naturalization Service?
A: If you are currently a resident of the City of West Covina or have lived in the City, the West Covina Police Department will do a local criminal history search on you within our city jurisdiction only. If there is no criminal history on you within our jurisdiction, a letter will be made indicating to the INS that there is no adverse information found on you. There is an administrative fee of $8.00 for the letter, which must be paid by cash, check or money order only. The letter can take up to ten days to receive.
Q: What are the fees/time frames for Subpoenas?
A: Subpoenas for records should be served to the Custodian of Records. The exact amount due will be determined prior to the reproduction of documents. However, please attach a check (minimum amount $15.00) to the subpoena upon delivery. Subpoenas for police department personnel appearances should be served to the Court Liaison CSO with a check for the $150.00 fee for each day of appearance, per each Officer. Civil subpoenas require 15 days between the date of service and actual appearance, as required, to allow for adequate notification.